Company News Archive

GENUS© – Working with the DCC

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With DCC go live confirmed as November 2017 for independent suppliers, Datamere Software are developing their own interface for GENUS©, communicating with the CGI Adaptor procured by TMA Data Services.  The Shared Services Solution offered by TMA offers GENUS© users a fully comprehensive, cost effective,managed route to communicate with the DCC.

The Shared Services agreement has been specifically developed for the smaller, independent supplier network  and assists them with connecting to the new DCC infrastructure relating to Smart Metering. In order to operate Smart Meters and therefore comply with the new legislation,  suppliers have to connect to the infrastructure provided by the Data Communications Company (DCC). This requires significant capital investment, often challenging to independent market participants who may be in the early stages of developing their supply business. Shared Services allows TMA to host and operate the entire range of DCC services on behalf of the Suppliers, without them having to make significant investment.

The agreement also includes TMA undertaking User Entry Process Testing (UEPT) on behalf of users.

“In order to identify the best solution for DCC readiness, we undertook extensive research to find the best turn key solution available for our clients. The flexibility of the Shared Services agreement from TMA allows our clients to either use a managed service for the communication or alternatively use the interface directly from GENUS©”



Ofgem Publish Guide to Entering Energy Market

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The Gas and Electricity Regulator, Ofgem, has recently published a simple guide aimed at new entrants to the energy market. The guide which can be downloaded below explains some of the processes that new entrants need to follow in order to obtain a licence and become a supplier.


If you are a new supplier considering entering the market, Datamere and sister company, The Energy Support Bureau are superbly equipped to guide you through the process by providing all the tools you need for the job! GENUS© is Datamere’s flagship software system which allows the full management of your portfolio including CRM, all industry flows, invoicing, workflow management system and full reporting module.

If you’re not quite ready to take the step of managing your customers internally, The Energy Support Bureau can manage the whole process for you with our experienced team able to provide front and back office services. Our managed services can be tailored to provide the correct fit for your business requirements,whatever they might be.

For more information contact Julie Jones- Ford on 07817 7 779522 or email






Datamere and The Energy Support Bureau win Contracts with United Gas & Power

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United Gas & Power, one of the fastest growing energy supply companies in the UK, have become the latest supplier to contract with Wilmslow based, Datamere Software to use GENUS© as their energy software management platform.  United Gas & Power, who are UK based in Leeds have also chosen Datamere’s sister company, The Energy Support Bureau, to handle their back office services for the foreseeable future.

GENUS© is the most up advanced and intuitive energy software system available from Datamere. Currently undergoing a phased release, it offers energy suppliers a full end to end supply management system for gas and power.

“There’s a huge demand in the energy supply business for a comprehensive dual fuel software package” said Simon Slater MD at Datamere, “and with our vison and strategy we are confident that GENUS© meets that demand. United Gas & Power are a great example of a rapidly growing, independent energy supplier making waves in the energy market and we are delighted that they have chosen Datamere to help them fulfil their objectives.”

Ross Taylor, Director at United Gas and Power agrees, “We understand the difficulties that businesses face because we face them ourselves! You don’t want to be worrying about your energy bills and whether or not you are being charged the best rates for your supply. We offer competitive pricing and more importantly, tariffs that are uniquely designed for the end user. That’s where GENUS© is having a really positive impact on our business; the instant quote functionality allows us to do just that. We reviewed a range of options before we chose Datamere as our software provider but felt that Datamere were a good match for UGP; the software is proving to be every bit as efficient as we hoped and we get a great level of support from the team there.”

United Gas & Power have also chosen the managed services option offered by the Energy Support Bureau designed to assist suppliers with the administrative processes associated with the gas industry. This service is available to all suppliers but is especially popular with new suppliers that  may require some support in order to get firmly established and up to speed with the various industry protocols.